by Sweetspicy
Job Description
The Consumables Sales Executive will provide the highest level of customer service to small, medium, or large, strategic accounts.
As an Individual Contributor, the Sales Executive is accountable for relationship management of their assigned customer base and ensures that all customer requirements are identified and met.
You will be key interface or liaison between the customer, Consumables Manufacturing, Customer Service Center, Consumables Pricing, Consumables Marketing and other NCR sales support teams with regards to Consumables issues for current customers.
In addition, this role will also be responsible for cross-selling other NCR solution offerings to their customers. This position requires strong relationship management, sales support, and account maintenance/management skills in order to ensure a high level of customer delight and work to maximize both NCR and Consumables revenue and profitability within assigned accounts.
The Consumables Sales Executive reports to the Consumables Area Director for day-to-day coaching, development and support. The Consumables Sales Executive will be assigned named accounts, and will have the responsibility to ensure that these key customer accounts continue to thrive in a partnership with NCR.
The incumbent will also be responsible for any prospect opportunity within their assigned account base, engaging and utilizing the expertise of the appropriate SAC. In addition, this individual will be responsible for engaging other expert resources in the business (i.e. Auto ID Specialist, Laser Specialist, etc. as well as other cross-BU specialists) as necessary, in order to advance new business opportunities for both Consumables solutions and other cross- industry vertical solution offerings. New business growth is a focus area within Consumables.
The Consumables Sales Executive will schedule and conduct regular meetings with customers to review pricing and procedures, discuss customer-specific issues, review Consumables performance/value, position new Consumables solutions and collect outstanding invoices. The incumbent will continually seek to build and enhance enduring relationships with key customer interfaces while working to achieve a thorough understanding of their current requirements. This individual will promote customer confidence in NCR and Consumables, which will lead to long term business relationships.
The Consumables Sales Executive, having strong project management skills, will fulfill the role of expert on all Consumables customer requirements for the assigned accounts and escalate any issues, as necessary, to the appropriate parties. He/ She will also team with other associates in executing the Sales Process and be responsible for submitting monthly forecasts.
The Consumables Sales Executive must identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.)
Desired Skills & Experience
The Consumables Sales Executive will provide the highest level of customer service to small, medium, or large, strategic accounts.
As an Individual Contributor, the Sales Executive is accountable for relationship management of their assigned customer base and ensures that all customer requirements are identified and met.
You will be key interface or liaison between the customer, Consumables Manufacturing, Customer Service Center, Consumables Pricing, Consumables Marketing and other NCR sales support teams with regards to Consumables issues for current customers.
In addition, this role will also be responsible for cross-selling other NCR solution offerings to their customers. This position requires strong relationship management, sales support, and account maintenance/management skills in order to ensure a high level of customer delight and work to maximize both NCR and Consumables revenue and profitability within assigned accounts.
The Consumables Sales Executive reports to the Consumables Area Director for day-to-day coaching, development and support. The Consumables Sales Executive will be assigned named accounts, and will have the responsibility to ensure that these key customer accounts continue to thrive in a partnership with NCR.
The incumbent will also be responsible for any prospect opportunity within their assigned account base, engaging and utilizing the expertise of the appropriate SAC. In addition, this individual will be responsible for engaging other expert resources in the business (i.e. Auto ID Specialist, Laser Specialist, etc. as well as other cross-BU specialists) as necessary, in order to advance new business opportunities for both Consumables solutions and other cross- industry vertical solution offerings. New business growth is a focus area within Consumables.
The Consumables Sales Executive will schedule and conduct regular meetings with customers to review pricing and procedures, discuss customer-specific issues, review Consumables performance/value, position new Consumables solutions and collect outstanding invoices. The incumbent will continually seek to build and enhance enduring relationships with key customer interfaces while working to achieve a thorough understanding of their current requirements. This individual will promote customer confidence in NCR and Consumables, which will lead to long term business relationships.
The Consumables Sales Executive, having strong project management skills, will fulfill the role of expert on all Consumables customer requirements for the assigned accounts and escalate any issues, as necessary, to the appropriate parties. He/ She will also team with other associates in executing the Sales Process and be responsible for submitting monthly forecasts.
The Consumables Sales Executive must identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.)
Company Description
At NCR, we're leading businesses around the globe to the next generation of customer interactions. We're the global market share leader in banking ATMs, retail self-service checkout, and both airline and health care self-service check-in kiosks. Why? Because we make business EASIER with our integrated, multi-channel solutions that give consumers choices of how, when and where they interact and by giving our customers the peace of mind of working with the global leader in assisted- and self-service technology. Because we help our customers move FASTER, by leveraging our cross-industry expertise to meet our customers’ particular needs, by helping them seize new opportunities and by quickly deploying and efficiently managing multi-national projects with an expanse of over 200 countries. And because we help our customers TRANSFORM their businesses, using our knowledge of what consumers demand and what businesses need to compete in a dynamic marketplace. Our continuous innovation, multi-channel technologies and business and consumer insights lead to a new world of interaction – for businesses and their customers.
Apply at www.ncr.com